Last updated · July 2026

Contact

Support

For any question about your account, billing, uploads, or a project in progress, email support@clinicscalemedia.com. We typically respond within 1–2 business days.

Billing and client portal

Billing and subscription changes are handled inside the Client Portal. If you need help accessing the portal or updating a payment method, email support and we'll walk you through it.

New projects

Not a client yet? The fastest way to see how we work is a complimentary sample edit. Once your account is created, upload a clip and we'll send back a polished sample.

Questions?

Contact us at support@clinicscalemedia.com