Last updated · July 2026
Privacy Policy
This Privacy Policy describes how ClinicScale Media ("we", "us") collects, uses, and protects information when you use our website and services.
Information we collect
Account information. Name, email, business name, business type, and password when you create an account.
Uploaded footage and files. Video clips, images, and any content you upload to our platform for editing.
Payment data. Payment information is collected and processed by Stripe. We do not store card numbers on our servers.
Usage data. Basic technical information such as browser type, device, and pages visited.
How we use information
- To deliver editing services and manage your subscription
- To communicate about your account, deliveries, and support requests
- To improve our workflow, quality, and turnaround
- To comply with legal and financial obligations
Service providers
We share limited information with trusted providers who help us operate the service:
- Stripe — payment processing and billing
- Supabase — authentication, database, and file storage
- Lovable — website hosting and infrastructure
- Email and workflow automation tools used to notify our team and clients
Data retention
We retain account and project data for as long as your account is active and for a reasonable period afterward to satisfy legal, accounting, or reporting requirements. You may request deletion of your data at any time.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing us. Depending on your location, additional rights may apply.
Contact
Questions about privacy? Email support@clinicscalemedia.com.
Questions?
Contact us at support@clinicscalemedia.com